Villa sur l'eau de luxe à Harderwold avec jetée

We stayed in this villa for 6 nights as a group of eight (4 adults, 2 teenagers, and 2 kids). Overall, the villa has many positives: the location is excellent, the resort is beautiful and well-maintained, and the surroundings are great for running and outdoor activities. The kitchen is modern and very well equipped, the beds are comfortable, and the garden and facilities are new and in great condition. However, there were also several issues that affected our stay. During the first two days, the weather was very hot, and except for two upstairs bedrooms, there was no air conditioning in the villa. The living room and children’s rooms became uncomfortably warm, which was disappointing given that the listing mentioned air conditioning. A much more serious problem arose on the second day, when we began to notice a gas smell in the living room. It worsened day by day despite our attempts to air out the house and even after shutting off the gas valve for the heating system. On the last night, the smell became so strong that we were genuinely concerned for our children’s safety. We contacted the emergency number provided by the villa, but surprisingly, they told us to call the local fire department ourselves rather than sending maintenance or handling it directly. This felt unreasonable and stressful, especially for guests in a foreign country. Eventually, the fire department arrived and confirmed there was a gas leak from an external valve that had entered the house through a ventilation opening. They shut off the valve, and the smell went away, but by that point, everyone had been woken up and evacuated in the middle of the night. This incident completely disrupted our last night and the following day, as we had to leave early for a planned trip to Efteling. We emailed the property management about this, but have not received any response to date, which is unfortunate. In summary, while the villa and resort have a lot of potential and we enjoyed many aspects of our stay, the lack of proper air conditioning and, more importantly, the way the gas leak situation was handled, left us with mixed feelings. With better responsiveness and safety procedures, this could have been an excellent experience.

Heerlijke ruim opgezette villa met luxe faciliteiten !